IT Services to Power

Your Nonprofit

Let Us Help

Since 1998, InfoTank has served the Atlanta nonprofit community. Our passion is simplifying technology to let you focus on what you do best.   We understand what it is like to devote your time, energy, and resources to a cause you believe in.  More than any other type of business, nonprofit organizations must balance limited resources with a heartfelt mission. The hard work and time required to support your goals often push your IT technology needs to the back burner - which can lead to problems later.  Our IT managed services tackle the difficult and time-consuming tasks that can bog you down and distract you from what matters most:  your mission.

 

Whereas corporations often have the luxury of the latest and greatest information technology, most nonprofits have a limited budget.  Nonprofits often have to make good use of donated equipment, and the inconsistency in technologies and devices adds even more complexity to your IT infrastructure. 

We understand the unique challenges nonprofit organizations face and work to bring you strategic IT solutions to maximize your resources.

 

Our goal is to help you build a strong foundation for your nonprofit by providing the necessary IT support to keep your nonprofit running smoothly. Over the last 20 years, our Atlanta-based team has provided:

 

  • IT Support
  • Custom Web Development
  • Consulting

You’re not in this alone. No matter how small your nonprofit is, you can rest assured that the team at InfoTank will make the effort to understand your unique needs.  We are more than an IT partner or managed services provider; we aspire to become a part of the fabric of your business.  Our goal is to support your mission and foster your nonprofit's success by providing peace of mind and eliminating the burden of IT support. 

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Your nonprofit organization can’t afford to gamble with trust; we don’t take it lightly that you're counting on us to help.  We approach every client relationship with honesty, respect, and a true sense of partnership.  Our expert team is more than an  IT department or helpdesk; we provide proactive IT support, consulting services and IT solutions to meet your specific needs.  

Our Team Helps to

Support Your

Nonprofit Mission

Our tenured IT support team, based in Atlanta, provides these nonprofit IT services to support your organization:

  • Initial assessment and proactive audits of IT systems and issues
  • On-site IT support services and documentation of issues
  • Cybersecurity and data protection, firewalls and security
  • Proactive application of necessary patches and upgrades to reduce downtime
  • Emergency services and problem resolution
  • Remote monitoring and alerts
  • Business continuity with backup and disaster recovery processes
  • Cloud services, including server, network, IP telephony, mobile, and  cloud solutions

We Keep You
Connected

Our partnership with your nonprofit organization does not end with day-to-day support. InfoTank also has skilled developers that provide a wide variety of technology solutions. We can create websites, build and deploy custom software applications, and create APIs to facilitate data integration. We can review your systems and look for opportunities to optimize your solutions.

InfoTank can also provide support to nonprofit platforms such as Blackbaud. We have years of experience with Blackbaud products designed for nonprofits, including:

  • Raiser’s Edge, specialty fundraising software
  • Financial Edge, an accounting solution designed specifically to meet the unique compliance needs of nonprofits

We understand the nuances of these systems, and can get your team up-to-speed on all the features that can help your nonprofit grow. Our local team of experts provide consulting, training and support for the software, helping you to make the most of your investment in the Blackbaud tool. We also offer custom development to seamlessly connect these products to your website, other databases or other applications you use, eliminating administrative burden and duplication of effort. For example, we recently created custom tiles for a nonprofit to make Raiser’s Edge show the data they needed, where they needed it and when they needed it. Many nonprofits only use a fraction of the functionality of enterprise products like Blackbaud, but we can help change that for you. We also know how to get results from Blackbaud support lines. Get back to business and let us handle Blackbaud for you!

We Handle IT Issues in Real-time,

but Also Focus on the Future

 

As your information technology services provider, InfoTank not only helps in the day-to-day, we also help you look to the future. We will develop a strategic technology plan to assist with budgeting and planning for future IT investments to maximize value for your nonprofit and the community you serve. We will assist you by managing software licenses, IT vendor  relationships, cloud and data migrations.

 

Our partnership with your nonprofit organization does not end there. InfoTank also has a skilled development team that provides a wide variety of technology solutions. We can create websites, build and deploy custom software applications, and create APIs to facilitate data integration. We can review your systems and look for opportunities to optimize your solutions. As we learn your business, we can also work with you to understand how to best streamline your IT processes and reduce costs.

Stop Hackers with Cybersecurity

Security is a major concern for every business today and nonprofits are no exception. Your donors depend on your to keep their personal and financial data safe. Depending on the severity, an attack can result in costly downtime, loss of proprietary information, data leaks, or worse. Ransomware and sophisticated cyber actors are conducting attacks daily, threatening to erase all you have achieved for your mission. InfoTank understands these threats and has the tools to secure your network and protect your data. Your donors trust you to protect their information and you can trust InfoTank to give you the tools and knowledge necessary to accomplish this task

Let Us Help

We Keep You
Connected

Managing and securing a network can be complicated, but it doesn’t have to be. We provide around-the-clock monitoring and management of all the components in your network, including routers, firewalls, and switches.
Our automated systems detect and report failures of devices and connections as we proactively monitor your computers, servers, and other network elements. Our goal is to keep you up 100% of the time and eliminate costly, frustrating downtime that diverts your attention from your mission. We are experts at working with an assortment of networking devices, including Cisco, Ubuntu, SonicWall, VMware, Extreme, Juniper and Dell. We have years of  experience handling wired and wireless networks.

Backup and Disaster
Recovery Keeps Your
Momentum

 

Should the worst happen, having access to your data should be one of the highest priorities of your organization. Whether through cyber-attacks, a disgruntled employee, or a natural disaster, data can be
permanently lost. A comprehensive backup and recovery system is a very important investment to ensure the long-term survivability of your nonprofit. InfoTank can create an automatic solution that fits your unique needs.

We Grow with You

Local to Atlanta, the folks at InfoTank have the flexibility to meet your organization’s needs, from one-time fixes to full-time on-site support. Our professional IT service can help you purchase, install, upgrade or maintain your equipment so it runs seamlessly, allowing you to focus on your core business functions. We also offer training for your employees to ensure quick  adoption of technology. Our goal is to be your local, trusted IT team. We will give you the peace of mind to concentrate on  doing the good work you set out to do — while we handle the behind-the-scenes tasks to manage your information  technology and IT costs.

 
     

 

"I hired InfoTank to work on our school’s website. Going through a complete website overhaul can be very difficult process; however, their organized and disciplined approach led us through it easily. We had high expectations for the visual look and functionality, and they met and exceeded our expectations. We look forward to working with InfoTank in the near future on another project."
Allison B.  – Holy Spirit Preparatory School

 

Call us today to learn how we can free your mind from IT headaches and help you focus on your mission